{"id":805,"date":"2021-09-28T14:38:35","date_gmt":"2021-09-28T14:38:35","guid":{"rendered":"https:\/\/doctortom.ro\/?page_id=805"},"modified":"2021-09-29T09:22:45","modified_gmt":"2021-09-29T09:22:45","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/doctortom.ro\/en\/termeni-si-conditii\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.10.8&#8243; custom_padding=&#8221;||106px|||&#8221; bottom_divider_style=&#8221;clouds&#8221; bottom_divider_color=&#8221;#D4C2B0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;75.7%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.10.8&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||100px|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Termeni \u0219i condi\u021bii de utilizare<\/h2>\n<h3><\/h3>\n<h3>Aplicabilitate \u0219i Drepturi de Autor<\/h3>\n<p>SC BUTUFEI CONSULTING SRL \u00een calitate de autor, proprietar \u0219i unic administrator al site-ului doctortom.ro, beneficiaz\u0103 de toate drepturile legale recunoscute autorilor conform legisla\u021biei rom\u00e2ne \u0219i interna\u021bionale. Prezentul acord constituie unica conven\u021bie dintre dumneavoastr\u0103 \u00een calitate de utilizator \u0219i SC BUTUFEI CONSULTING SRL \u0219i reglementeaz\u0103 folosirea de c\u0103tre dumneavoastr\u0103 a serviciilor site-ului doctortom.ro. \u00cen lipsa altor prevederi site-ul doctortom.ro \u0219i con\u021binutul s\u0103u care include dar nu se limiteaz\u0103 la imagini, fotografii, ilustra\u021bii, anima\u021bii, clipuri audio\/video \u0219i texte sunt proprietatea SC BUTUFEI CONSULTING SRL. Termenii \u0219i condi\u021biile prezentate sunt valabile \u0219i se aplic\u0103 tuturor sec\u021biunilor publice sau private ale site-ului doctortom.ro.<\/p>\n<h3><\/h3>\n<h3>Defini\u021bii<\/h3>\n<p>\u00cen cadrul acestui regulament de utilizare vor fi folosi\u021bi urm\u0103torii termeni:<br \/>\u2013 \u201cdoctortom.ro\u201d, \u201csite-ul\u201d, \u201cnoi\u201d, reprezint\u0103 firma SC BUTUFEI CONSULTING SRL \u0219i serviciile sale oferite prin intermediul site-ului doctortom.ro. Domeniul doctortom.ro este de\u021binut de c\u0103tre SC BUTUFEI CONSULTING SRL.<br \/>\u2013 prin \u201cUtilizator\u201d, \u00een\u021belegem toate persoanele fizice sau juridice care acceseaz\u0103 site-ul doctortom.ro indiferent de scop.<br \/>\u2013 termenul \u201cMembru\u201d reprezint\u0103 un utilizator al site-ului doctortom.ro care a acceptat s\u0103 se \u00eenregistreze pentru a beneficia de facilit\u0103\u021bile oferite de acest serviciu.<br \/>&#8211; termenul \u201cClient\u201d, reprezint\u0103 persoanele fizice sau juridice, care doresc sau au achizi\u021bionat deja produse prin intermediul doctortom.ro.<br \/>\u2013 termenii \u201cRegulament\u201d, \u201cAcord\u201d, \u201cContract\u201d, \u201cTermeni \u0219i condi\u021bii\u201d, sunt folosi\u021bi pentru a desemna prezentul acord de utilizare a site-ului doctortom.ro.<br \/>\u2013 termenii \u201cDatele \u00cenregistrate\u201d, \u201cDatele Utilizatorului\u201d,\u201dInforma\u021bii personale\u201d reprezint\u0103 orice informa\u021bie trimis\u0103 voluntar site-ului doctortom.ro de o persoan\u0103 fizic\u0103 sau juridic\u0103, \u00een orice arie public\u0103 sau privat\u0103 a site-ului, sau prin orice mesaj e-mail sau fax.<\/p>\n<h3><\/h3>\n<h3>Acceptarea Termenilor \u0219i Condi\u021biilor de Utilizare<\/h3>\n<p>Site-ul doctortom.ro, produsele \u0219i serviciile v\u0103 sunt oferite condi\u021bionat de acceptarea dumneavoastr\u0103 f\u0103r\u0103 nici o modificare a condi\u021biilor din prezentul acord. Accesul, vizitarea \u0219i utilizarea oric\u0103ror facilit\u0103\u021bi oferite de site-ul doctortom.ro se supune Politicii de Confiden\u021bialitate \u0219i Termenilor \u0219i Condi\u021biilor de Utilizare, motiv pentru care v\u0103 recomand\u0103m s\u0103 accesa\u021bi periodic aceste sec\u021biuni ale site-ului. SC BUTUFEI CONSULTING SRL \u00ee\u0219i rezerv\u0103 dreptul de a modifica con\u021binutul acestor acorduri f\u0103r\u0103 o notificare prealabil\u0103. Politica de Confiden\u021bialitate \u0219i Termenii \u0219i Condi\u021biile de Utilizare se aplica pentru oricare din sec\u021biunile acestui site \u0219i pentru orice vizitator, deci \u00een cazul \u00een care nu agrea\u021bi s\u0103 le respecta\u021bi, nu folosi\u021bi site-ul doctortom.ro, aceste acorduri reprezent\u00e2nd unica conven\u021bie dintre SC BUTUFEI CONSULTING SRL \u0219i utilizatorii site-ului doctortom.ro.<\/p>\n<p>Site-ul doctortom.ro \u0219i serviciile oferite prin intermediul acestuia v\u0103 sunt oferite de c\u0103tre SC BUTUFEI CONSULTING SRL pe principiul \u201ca\u0219a cum sunt\u201d \u0219i \u201cat\u00e2t c\u00e2t sunt disponibile\u201d \u0219i f\u0103r\u0103 nici un fel de garan\u021bii exprimate direct sau implicate. Cu toate c\u0103 toate demersurile comercial justificabile au fost f\u0103cute, SC BUTUFEI CONSULTING SRL nu garanteaz\u0103 c\u0103 informa\u021biile de pe site-ul doctortom.ro sunt complete, corecte sau actualizate. De asemenea, nu garanteaz\u0103 c\u0103 accesul sau utilizarea acestui site este f\u0103r\u0103 \u00eentreruperi sau erori, iar serverul pe care este g\u0103zduit sau email-urile primite de la acesta nu con\u021bin viru\u0219i sau alte componente informatice cu caracter poten\u021bial d\u0103un\u0103tor. Dumneavoastr\u0103 \u00een calitate de utilizator folosi\u021bi site-ul pe riscul propriu, SC BUTUFEI CONSULTING SRL fiind liber\u0103 de orice r\u0103spundere pentru eventualele daune directe sau indirecte cauzate de accesarea sau utilizarea site-ului sau ca urmare a utiliz\u0103rii informa\u021biilor de pe site.<\/p>\n<h3><\/h3>\n<h3>Drepturi \u0219i responsabilit\u0103\u021bi clien\u021bi<\/h3>\n<p>Ca utilizator al acestui site ave\u021bi dreptul la informare \u0219i corectitudine, iar personalul care deserve\u0219te acest site va face tot posibilul pentru a facilita comunicarea cu dumneavoastr\u0103. Cu toate c\u0103 informa\u021biile publicate pe acest site au caracter informativ \u0219i prezent\u0103rile f\u0103cute pe acest site nu constituie recomand\u0103ri, personalul specializat al SC BUTUFEI CONSULTING SRL garanteaz\u0103 pentru recomand\u0103rile \u0219i informa\u021biile furnizate prin una din metodele alternative de comunicare cum ar fi:<\/p>\n<p>telefon: +40-751 022 471<br \/>e-mail: hello@doctortom.ro<\/p>\n<p>Statutul de membru al acestui site este la libera alegere, deci odat\u0103 \u00eenregistrat, ave\u021bi dreptul de a solicita renun\u021barea la acest statut \u0219i \u0219tergerea din sistem a tuturor informa\u021biilor care v\u0103 privesc. Pentru a putea deveni membru doctortom.ro v\u0103 obliga\u021bi s\u0103 completa\u021bi formularul de \u00eenregistrare prin oferirea unor date adev\u0103rate, complete \u0219i exacte. V\u0103 obliga\u021bi s\u0103 men\u021bine\u021bi \u0219i s\u0103 \u00eennoi\u021bi datele de \u00eenregistrare atunci c\u00e2nd situa\u021bia o cere. \u00cen cazul \u00een care informa\u021biile furnizate de dumneavoastr\u0103 nu sunt conforme cu realitatea sau sunt incomplete, SC BUTUFEI CONSULTING SRL are dreptul de a suspenda sau desfiin\u021ba contul dumneavoastr\u0103 de pe site-ul doctortom.ro \u0219i s\u0103 refuze toate \u00eencerc\u0103rile curente sau viitoare de folosire a site-ului doctortom.ro. Dumneavoastr\u0103 sunte\u021bi r\u0103spunz\u0103tor de p\u0103strarea confidentialitatii datelor de acces ale contului dumneavoastr\u0103 \u0219i de utilizarea propriului cont, indiferent dac\u0103 autentificarea se face sau nu cu voia dumneavoastr\u0103. Sunte\u021bi, de asemenea, de acord s\u0103 folosi\u021bi butonul de ie\u0219ire din contul dumneavoastr\u0103 c\u00e2nd dori\u021bi s\u0103 p\u0103r\u0103si\u021bi site-ul. SC BUTUFEI CONSULTING SRL nu va fi r\u0103spunz\u0103toare pentru nici o pagub\u0103 moral\u0103 sau material\u0103 cauzat\u0103 de nerespectarea de c\u0103tre dumneavoastr\u0103 a acestei prevederi.<\/p>\n<p>Pentru a putea plasa comenzi on-line, datele din formularul de Facturare \u0219i Livrare trebuie s\u0103 fie corecte, complete \u0219i verificabile. \u00cen cazul \u00een care nu se respect\u0103 aceste condi\u021bii exist\u0103 posibilitatea respingerii comenzii. Facturarea se poate face c\u0103tre o persoan\u0103 fizic\u0103 sau juridic\u0103 din Rom\u00e2nia.<\/p>\n<h3><\/h3>\n<h3>Drepturi \u0219i Obliga\u021bii SC BUTUFEI CONSULTING SRL<\/h3>\n<p>Conform principiului c\u0103 utilizatorul are dreptul la informare ne oblig\u0103m ca la cererea expres\u0103 s\u0103 furniz\u0103m informa\u021bii pentru care putem garanta. \u00cen acest sens pute\u021bi contacta personalul doctortom.ro prin una din metodele puse la dispozi\u021bia dumneavoastr\u0103: telefon, fax, e-mail. SC BUTUFEI CONSULTING SRL nu ofer\u0103 garan\u021bii c\u0103 serviciile oferite prin doctortom.ro vi se potrivesc sau \u00eendeplinesc cerin\u021bele dumneavoastr\u0103, serviciile vor fi ne\u00eentrerupte, la timp \u0219i f\u0103r\u0103 erori. De asemenea, nu garant\u0103m c\u0103 orice eroare de program v\u0103 fi corectat\u0103. SC BUTUFEI CONSULTING SRL poate, oric\u00e2nd \u0219i far\u0103 a preciza motivele, \u00eentrerupe furnizarea serviciilor, sau a unei p\u0103r\u021bi a lor, cu sau far\u0103 nici o notificare prealabil\u0103. Orice \u00eencetare a accesului dumneavoastr\u0103 la serviciile doctortom.ro, conform oric\u0103rei reguli din prezentul Regulament, poate fi efectuat\u0103 f\u0103r\u0103 o avertizare anticipat\u0103.<\/p>\n<p>SC BUTUFEI CONSULTING SRL \u00ee\u0219i rezerv\u0103 dreptul s\u0103 modifice pre\u021burile, ofertele, situa\u021bia stocului, specifica\u021biile \u0219i imaginile produselor prezentate pe site f\u0103r\u0103 o notificare prealabil\u0103.<\/p>\n<p>SC BUTUFEI CONSULTING SRL \u00ee\u0219i rezerv\u0103 dreptul de a refuza acceptarea unei comenzi, dar are obliga\u021bia de a preciza motivele pentru care este refuzat\u0103 comanda.<\/p>\n<p>Procesul de v\u00e2nzare \u2013 cump\u0103rare desf\u0103\u0219urat de SC BUTUFEI CONSULTING SRL prin intermediul acestui site este guvernat de legile din Romania, prin urmare SC BUTUFEI CONSULTING SRL are obliga\u021bia de a onora orice comand\u0103 acceptat\u0103.<\/p>\n<h3><\/h3>\n<h3>Dreptul de utilizare a materialelor<\/h3>\n<p>SC BUTUFEI CONSULTING SRL v\u0103 autorizeaz\u0103 s\u0103 vizualiza\u021bi \u0219i s\u0103 desc\u0103rca\u021bi copii ale materialelor de pe site-ul doctortom.ro doar \u00een scopuri personale \u0219i pentru uz necomercial. SC BUTUFEI CONSULTING SRL acord\u0103 dreptul de utilizare a acestui site \u0219i de a trimite c\u0103tre acesta mesaje, date sau informa\u021bii.<\/p>\n<p>Utilizatorii site-ului pot trimite comentarii, sugestii, idei sau observa\u021bii cu privire la con\u021binutul \u0219i structura site-ului, prin oricare din metodele puse la dispozi\u021bie at\u00e2t timp c\u00e2t con\u021binutul acestora nu este ilegal, amenin\u021b\u0103tor, def\u0103im\u0103tor la adresa SC BUTUFEI CONSULTING SRL sau a unei ter\u021be p\u0103r\u021bi. Este interzis\u0103 trimiterea c\u0103tre SC BUTUFEI CONSULTING SRL sau doctortom.ro a mesajelor care con\u021bin viru\u0219i, deruleaz\u0103 campanii politice sau publicitare, scrisori \u00een lan\u021b sau orice form\u0103 de spam.<\/p>\n<p>Con\u021binutul site-ului, integral sau par\u021bial, nu poate fi reprodus, duplicat, copiat, rev\u00e2ndut, vizitat sau exploatat \u00een scopuri comerciale far\u0103 acceptul scris prealabil al SC BUTUFEI CONSULTING SRL.<\/p>\n<h3><\/h3>\n<h3>Leg\u0103turi<\/h3>\n<p>Site-ul doctortom.ro poate furniza leg\u0103turi (link-uri) c\u0103tre alte site-uri World Wide Web sau alte resurse. Deoarece SC BUTUFEI CONSULTING SRL nu are nici un control asupra acesor site-uri sau resurse, lua\u021bi cuno\u0219tin\u021b\u0103 \u0219i sunte\u021bi de acord c\u0103 firma SC BUTUFEI CONSULTING SRL nu este responsabil\u0103 de disponibilitatea acestora \u0219i pentru nici un con\u021binut, publicitate, produse sau alte materiale disponibile pe aceste site-uri. Mai mult, recunoa\u0219te\u021bi \u0219i sunte\u021bi de acord c\u0103 SC BUTUFEI CONSULTING SRL nu v\u0103 fi responsabil\u0103 sau pasibil\u0103 de a pl\u0103ti desp\u0103gubiri, direct sau indirect pentru orice pagub\u0103 sau pierdere cauzat\u0103 de folosirea sau \u00eencrederea \u00een informa\u021biile furnizate de un asemenea con\u021binut, bunuri sau servicii disponibile pe sau prin intermediul unor astfel de site-uri sau resurse.<\/p>\n<p>SC BUTUFEI CONSULTING SRL poate acorda partenerilor o licen\u021b\u0103 limitat\u0103, revocabil\u0103 \u0219i ne-exclusiv\u0103 de a crea un link c\u0103tre pagina principal\u0103 a site-ului doctortom.ro, cu condi\u021bia c\u0103 acest link nu descrie doctortom.ro sau SC BUTUFEI CONSULTING SRL \u00eentr-o manier\u0103 fals\u0103, gre\u0219it\u0103 sau jignitoare.<\/p>\n<h3><\/h3>\n<h3>Securitate<\/h3>\n<p>SC BUTUFEI CONSULTING SRL face eforturi sus\u021binute pentru securizarea informa\u021biilor furnizate voluntar sau involuntar \u00een timpul navig\u0103rii prin site. Respectarea caracterului privat al informa\u021biilor culese de la utilizatori, inclusiv cele cu caracter personal a condus la crearea \u0219i aplicarea Politicii de Confiden\u021bialitate.<\/p>\n<p>Calitatea de membru atrage r\u0103spunderea p\u0103str\u0103rii confiden\u021bialit\u0103\u021bii datelor privitoare la contul dumneavoastr\u0103 de acces, cum ar fi adresa de mail \u0219i parola \u0219i sunte\u021bi de acord s\u0103 v\u0103 asuma\u021bi \u00eentreag\u0103 responsabilitate pentru ac\u021biunile desf\u0103\u0219urate \u00een contul dumneavoastr\u0103. Efectuarea de opera\u021biuni neautorizate asupra acestui site \u0219i tentativa de efectuare a acestora, cum ar fi utilizarea abuziv\u0103, utilizarea frauduloas\u0103, accesul neautorizat, modificarea sau copierea de informa\u021bii poate atrage anularea contului.<\/p>\n<h3><\/h3>\n<h3>Plata cu cardul<\/h3>\n<p>SC BUTUFEI CONSULTING SRL pune la dispozi\u021bia clien\u021bilor magazinului virutal (https:\/\/doctortom.ro) posibilitatea de a efectua plata comenzii online, pentru orice produs afi\u0219at, prin card bancar, utiliz\u00e2nd interfa\u021ba web disponibil\u0103 \u00een pagina de finalizare a comenzii.<\/p>\n<h3><\/h3>\n<h3>Confiden\u021bialitatea fa\u021b\u0103 de minori<\/h3>\n<p>Pentru SC BUTUFEI CONSULTING SRL un utilizator al site-ului doctortom.ro este considerat minor dac\u0103 dintr-o surs\u0103 sigur\u0103 cunoa\u0219tem c\u0103 acest utilizator are mai pu\u021bin de 18 ani \u00eemplini\u021bi. SC BUTUFEI CONSULTING SRL nu va vinde produse sau servicii c\u0103tre minori. Prin structura \u0219i complexitatea sa site-ul nu este destinat minorilor. SC BUTUFEI CONSULTING SRL poate \u00eencasa contravaloarea unor produse sau servicii destinate minorilor, dar achizi\u021bionate de c\u0103tre un adult. Minorii pot accesa site-ul doctortom.ro doar sub supravegherea unui p\u0103rinte sau a tutorelui legal.<\/p>\n<h3><\/h3>\n<h3>Legisla\u021bie<\/h3>\n<p>Termenii \u0219i Condi\u021biile se supun legisla\u021biei romane. \u00cen caz de litigiu, se va \u00eencerca ini\u021bial o rezolvare pe cale amiabil\u0103. \u00cen cazul \u00een care nu se poate ajunge la o \u00een\u021belegere pe cale amiabil\u0103, va fi luat\u0103 \u00een considerare competen\u021ba instan\u021bei judecatoreasti.<\/p>\n<p>\u00cen cazul \u00een care ave\u021bi orice fel de nel\u0103muriri sau preciz\u0103ri cu privire la Termenii \u0219i Condi\u021biile de utilizare sau dori\u021bi mai multe informa\u021bii cu privire la ace\u0219tia nu ezita\u021bi s\u0103 ne contactati prin una din metodele puse la dispozi\u021bie: telefon, email, fax.<\/p>\n<p>MOBIL +40-751 022 471<br \/>hello@doctortom.ro<\/p>\n<p>Citi\u021bi \u0219i <a href=\"https:\/\/doctortom.ro\/en\/confidentialitate\/\" target=\"_blank\" rel=\"noopener\">politica noastr\u0103 de confiden\u021bialitate<\/a><\/p>\n<p>SC BUTUFEI CONSULTING SRL<br \/>42835880<br \/>J40\/8795\/28.07.2020<br \/>Bucure\u0219ti<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>Termeni \u0219i condi\u021bii de utilizare Aplicabilitate \u0219i Drepturi de Autor SC BUTUFEI CONSULTING SRL \u00een calitate de autor, proprietar \u0219i unic administrator al site-ului doctortom.ro, beneficiaz\u0103 de toate drepturile legale recunoscute autorilor conform legisla\u021biei rom\u00e2ne \u0219i interna\u021bionale. Prezentul acord constituie unica conven\u021bie dintre dumneavoastr\u0103 \u00een calitate de utilizator \u0219i SC BUTUFEI CONSULTING SRL \u0219i reglementeaz\u0103 [&hellip;]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p><b>This is a sample page.<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h3>Overview<\/h3><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Additional non-returnable items:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Gift cards<\/li><li>Downloadable software products<\/li><li>Some health and personal care items<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>There are certain situations where only partial refunds are granted:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Book with obvious signs of use<\/li><li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li><li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li><li>Any item that is returned more than 30 days after delivery<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p><h2>Refunds<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><b>Late or missing refunds<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><b>Sale items<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Exchanges<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Gifts<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Shipping returns<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Need help?<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-805","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Termeni \u0219i condi\u021bii - Doctor Tom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/doctortom.ro\/en\/termeni-si-conditii\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termeni \u0219i condi\u021bii - Doctor Tom\" \/>\n<meta property=\"og:description\" content=\"Termeni \u0219i condi\u021bii de utilizare Aplicabilitate \u0219i Drepturi de Autor SC BUTUFEI CONSULTING SRL \u00een calitate de autor, proprietar \u0219i unic administrator al site-ului doctortom.ro, beneficiaz\u0103 de toate drepturile legale recunoscute autorilor conform legisla\u021biei rom\u00e2ne \u0219i interna\u021bionale. 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